Privacy Policy

Last Updated: October 19, 2025

At Lunéa Beauté, we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information when you visit our site [www.lunea-beaute.com] or make a purchase.

1. Information We Collect

We collect information you provide directly to us:

  • Identifying Information: First and last name, email address.
  • Shipping and Billing Information: Postal address, phone number.
  • Payment Information: Your credit card details are securely processed by our payment processors (Stripe, PayPal) and are never stored on our servers.
  • Order Information: Purchase history, products purchased.

2. Use of Your Information

We use your information to:

  • Process and fulfill your orders.
  • Send you order confirmations and shipping updates.
  • Contact you via our customer service (info@lunea-beaute.com).
  • Improve your experience on our site and personalize our communications (if you have consented).
  • Comply with our legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share it with trusted service providers only in the following cases:

  • Payment Processors: Stripe and PayPal for secure transaction processing.
  • Shipping Services: Canada Post for shipping and tracking your package.
  • Legal Obligations: If required by law.

4. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our site uses an SSL certificate (the lock icon in your browser) to encrypt data you send to us.

5. Your Rights

In accordance with privacy law, you have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Withdraw your consent at any time for the use of your data for marketing purposes.
  • Request deletion of your data, subject to certain legal or contractual obligations.

To exercise these rights, contact us at: info@lunea-beaute.com.

6. Cookies

Our site uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

For any questions regarding this privacy policy or the management of your data, please contact us:

Lunéa Beauté
8415 rue saint-denis, Montréal, Québec, Canada H2P 2H1
Email : contact@lunea-beaute.com